BAF BBD Base.

Procurement and Installation of Digital PABX Exchange With Ancillary Equipment | BBD

Overview

Procurement and Installation of Digital PABX Exchange With Ancillary Equipment | BBD

Bangladesh Air force (BAF) has planned to procure a state of art technology Digital PABX having 8xE1, 8xGSM, 150xVOIP, 100xCO lines and 1800 subscribers’ line with future expansion capabilities up to 3000 subscribers’ line for installation at BAF Base Bangabandhu, Dhaka.
This Contract agreement is signed on 22 june 2023 for the supply and installation of Digital PABX Exchange with Ancillary equipment and required number of telephone set.

Requirements

Our solution

Our client wanted to procure a Digital PABX having 8xE1, 8xGSM, 150xVOIP, 100xCO lines and 1800 subscribers’ line.
We always supply reputed brand PABX server. In this project we used NEC brand PABX. Model : SV9500 from japan. We have used E1 card for E1 connection . CO card for analog trunk. We also used GSM gateway for using SIM .
BAF authority asked for survivable remorte node for BBD Exchange.
We have used UG50 for survivable remote. The SR-Node(UG50) is one of the Survivable Remote Node solutions that can recover IP stations and gateways during loss of connection to or a failure of the primary node. The difference from a normal SR-Node is just the maximum port capacity. All features and services supported by the larger sized SR-Node are the same. The SR-Node(UG50) is a blade that mounts in the UG50 19” chassis.
Auto attendent with voice Guidance(IVR) System .
For auto attendent system we have installed a server and xtand software system Xtend Call Center Solutions is a powerful and advanced computer t el ephony i nt egr at ed sof t war e solution designed to automate the inbound and outbound calls in an organization. The cost-effective communication toolkit manages the call center peak loads through efficient call handling, Interactive Voice Response System (IVRS), Automatic Call Distribution (ACD), Campaign Management, Voice Recor di ng, Conf er enci ng and much more.
PC base Operator console system.
we used NEC Proprietary PC base console BCT software and required hardware
VOIP softphone for communicate with office from anywhere using internet
we have used NEC softphone, Name: ST500 with license. Using this software we can connect my softphone from anywhere using internet.
ST500 is a client app for enabling extension calls on smart devices. By operating on Android-based smart devices, ST500 integrates with a communication server (UNIVERGE SV/SL Series) and is incorporated into an IP telephone system to provide high-quality voice and video calls.
Call Accounting System
We have used TiVA Billing Software with license.

Results:

We’ve achieved a major milestone by successfully completing the PABX server project, now live and running smoothly. Our client is delighted with the services provided, underlining our commitment to excellence. We look forward to maintaining this client satisfaction while pursuing new opportunities for innovative solutions.